从 Slack 线程运行支持查询和错误检查
Run support queries and bug checks from Slack threads
Doozy 是一个 Slack 代理,从支持人员那里接收任务,在沙盒中对 Postgres、Stripe、GitHub 和 Linear 进行运行,然后将结果发布在线程中;每天有 13 人使用它.
做了什么
At Spur, support staff mention Doozy in a Slack thread with a task. It runs in a fresh sandbox (E2B) holding no credentials, while gateways outside add them per request. It queries Postgres, Stripe, GitHub, Linear, PostHog, MCP servers or the web, then posts results and files back in the thread. Destructive tools start denied until owners enable them.
效果如何
13 people at Spur use it daily, mostly support and success rather than engineers, and the author calls it a critical part of the team. The first version was hacky and barely read files sent in a thread.
值得注意
Keep credentials outside the sandbox and deny destructive tools by default; the author says injection can still misuse granted tools, though it can't leak a key.
试试这个 Prompt
Set up a helper I can hand support tasks to. When I describe a problem, like [a customer's failed payment or a suspected bug], look it up using read-only access to [your database, Stripe, GitHub and Linear] and write up what you found with links to the records. You're done when you've given me a short summary I could post in a Slack thread. Never change or delete any data, and pause and show me anything you'd write or send before doing it.