快速解决流失客户的的问题
Resolve a churning customer's issue quickly
使用OpenClaw完成。发布者使用OpenClaw在20分钟内帮助解决客户的问题并保留他们，而无需访问电子邮件或账单信息.
做了什么
The poster stayed in the loop and did not give OpenClaw access to email or billing. Instead, they took a screenshot of the customer’s message and handed that to OpenClaw, which had access to their codebase and quickly worked out how to resolve the issue; the human was the intentional bottleneck for any outside-system actions.
效果如何
They say the issue was resolved in under 20 minutes and the customer was retained instead of churning. The post does not spell out the exact fix, business type, or any measured performance beyond that outcome.
值得注意
Their setup used OpenClaw in a virtual environment, and they warn that a strong model was useful at first but could get expensive as tasks became more automated and scaled.
试试这个 Prompt
A customer is thinking of canceling and their issue is: [describe problem and context]. Using the docs and information I give you at [link or pasted notes], diagnose the likely cause and draft a clear, friendly reply with step-by-step fixes. Show me the draft before anything is sent, and include a short list of follow-up questions in case the first fix does not work.